When it comes to providing a positive experience for the client, most creative agencies erroneously think only about the actual work that is being done. But what about after all deliverables have been received, deadlines have been met and it’s time for clients to take care of the check?
As important as it is for your agency to provide optimal, user-friendly services during any given campaign, it’s equally imperative to focus on providing smooth and stress-free experiences during the billing process.
Below are a few tips to help make your billing process more client-friendly.