If you're in the creative industry, client retention is on your mind. Between the time and cost of new client acquisitions, and the numerous benefits of long-term, professional bonds, it’s clear that returning clients are the best clients. How do you ensure repeat clients? Make sure they’re happy.
While this concept may seem simple to grasp, there is effort involved in proactively retaining clients. Below are seven tips that can improve your client satisfaction rates today.
